60-Day Return Policy
To show how confident we are that you will love our products, we will gladly accept returns within 60 days from the date of purchase of any Slinger Straps manufactured products for exchange or refund if you are not 100% satisfied with your order. For products not manufactured by Slinger Straps, the items must be returned in new condition and in the original packaging to receive a refund. Custom orders are non-refundable. All refunds are posted within 3 business days from receipt and inspection of product(s) by Slinger Straps.
Product refunds only. Shipping costs are the customers responsibility.
When product(s) are returned after the 60 day window, the product will be shipped back to the buyer at the buyers' expense. If the buyer does not pay the shipping expense, the product(s) will not be returned or refunded.
Products that have defects from manufacturing and/or workmanship must be returned within 30 days. Fulfillment mistakes that result in the shipment of incorrect products to you will also be accepted for return 30 days from the date of purchase or the product will not be refunded.
Slinger Straps is not responsible for any duty fees or taxes on international orders. Slinger Straps is not responsible for any duty fees or taxes on international shipping returns when product(s) is sent back to the buyer due to non-compliance of Slinger Straps policies.
Damaged products must be inspected and reported immediately with proof; digital pictures sent via e-mail for example. In the event of product defects, please contact us immediately. Slinger Straps must receive proof and notification of damaged product in a timely manner (within 5 Business Days of receiving product) to proceed with proper action.
Refunded transactions are credited to the original payment method. Depending on the original payment method, refunds may take up to 10 business days to post. All returns must be authorized by Slinger Straps and a "Return Authorization" (RA) Number must be issued by Slinger Straps and marked on the return paperwork (not on the product). Any product that is returned without a "RA" number will not be accepted and will be returned to the buyer.
To return your product, you should mail your product to:
12304 Santa Monica Blvd, Ste 330
Los Angeles CA 90025
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on the value of your order, you should consider using a trackable shipping service or purchasing shipping insurance.
Slinger Straps is not responsible for guaranteed receipt of your returned item(s).